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Communication classes that build connections and culture

How to Give Constructive Feedback

Alisa Cohn

Executive coach and author of From Start-Up to Grown-Up

communication classes with Alisa Cohn
Featured Communication Classes

Communicating to Transform

All too often, when announcing a new initiative or trying to facilitate change, leaders launch into a series of directives. But people aren’t moved by directives; instead, they seek purpose and rely on stories to connect with it. In this communication class from persuasion expert Nancy Duarte, learners will master the art of storytelling to motivate others.

Nancy Duarte - communication classes
Nancy Duarte
Covered topics
Lessons included
  1. Help Your Audience Adopt Your Perspective
  2. Use a Persuasive Story Pattern
  3. Formal Presentation Techniques
  4. The Tools of Great Communicators
Learning objectives
  • Empathize with the audience.
  • Motivate through storytelling.
  • Express ideas succinctly and powerfully.
  • Use symbols and ritual to inspire.

Constructing Powerful Arguments

Reza Aslan, religious scholar and bestselling author, is an expert in verbal sparring. With a reputation for never backing down from a debate, he wins not by overpowering his opponents with a barrage of facts. Instead, he plays on their field of argument, draws them out with Socratic questioning, and enwraps data in emotion. In Constructing Powerful Arguments, learners uncover each of these tools and more.

Reza Aslan - communication classes
Reza Aslan
Covered topics
Social Awareness
Resolving Conflict
Recognizing Bias
Lessons included
  1. Play on Your Opponent’s Field
  2. Get on the Same Page to Have Meaningful Conversations
  3. Wield Your Data in an Emotional Way
  4. Use the Socratic Method
Learning objectives
  • Define your terms.
  • Better understand another person’s position.
  • Use the Socratic method to allay disagreement.
  • Tie data and emotional appeal into a powerful argument.

The Science of Receiving Feedback

There’s only one good reason to give feedback: to empower someone to grow and do their best possible work. But too often our intentions in giving and receiving feedback become skewed, and a learning opportunity transforms into a contest of wills. In this communication class, Sheila Heen, negotiation professor at Harvard, shares a better way.

Sheila Heen - communication classes
Sheila Heen
Covered topics
Self Awareness
Body Language
Relationship Management
Lessons included
  1. Understanding the Three Reaction Triggers
  2. The Three Types of Feedback
  3. Interpreting Feedback
  4. Seeing Your Blind Spots
  5. Sensitivity Factors
Learning objectives
  • Recognize the different types of feedback.
  • Use “reaction triggers” to give and receive feedback.
  • Learn how to interpret feedback clearly and more accurately.
  • Adopt a healthier mindset regarding critique and praise.

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How communication classes can improve interactions in the workplace

Developing effective communication skills in the workforce is crucial for the success of any business. From writing emails to giving presentations, employees need to be able to communicate clearly and concisely in order to be effective in their roles. While some employees may have natural communication skills, others may need help honing their abilities. That’s where communication classes come in.