The Experience Mindset

The Experience Mindset

Growth Advisor
A woman in an orange blazer sitting on a chair.

Employees are the beating heart of the organization. But by today’s corporate standards, we’ve become so focused on the customer experience that we’ve left the employee behind. Sales innovation evangelist Tiffani Bova argues that the fastest way to get your customers to love your brand, is get your employees to love their job.

How do we accomplish this? The experience mindset. And what does this result in? Long-term growth, predictable revenue and happier employees. We welcome Tiffani to the Big Think+ community with her new 6-part class on how to grow your business with the experience mindset. 

We’re excited to see how Tiffani and other world-class Big Think+ business minds can help your team unlock long term growth. Check out a sample from Tiffani’s class and request a full demo below for more detail on Big Think+ Leadership. 

Leaders and employees are busy and finding engaging ways to develop leadership and professional skills in shorter segments makes it accessible for everyone.

Sandy Pickett wearing a black shirt.

Sandy Pickett, Senior Director, Leadership and Professional Development, The Aspen Group

I think they’ve got something really special with BigThink+ and am excited to go on this journey together as we develop leaders at all levels across Marriott.

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Chris Walker, VP Global Leadership Development, Marriott International

As part of our strategy to develop our leaders, we chose to work with Big Think+ to develop a curated on-demand resource hub where we feature credible & exciting experts, paired with language capabilities that allow us to offer the content to our leaders globally.

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Marlene Hernandez, Digital Curriculum Manager, Corning


With the most Fortune 500 executives, Ivy League academics, and best-selling authors of any content provider, Big Think+ learning experiences are designed to guide, inspire and accelerate your leaders. Schedule a demonstration today and access our entire library, for free. We think you’ll quickly realize the game-changing impact our leaders will have on yours.