Guest Thinkers — February 16, 2011

It’s the system, stupid

Scott McLeod

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I just read this tale of woe about the start of the school year.

As Edward Deming noted, it’s the system, not the worker. Administrators are responsible for the system.

Good luck, Sherry. My thoughts are with you.

The most counterintuitive, surprising, and impactful new stories delivered to your inbox every Thursday.

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