AI is leaving human needs and democracy behind in its race to accomplish its current profit-generating goals.
Nothing reflects the complex mood of our era like gaming, says Nato Thompson, where the establishment has worked its way into the anti-establishment ethos.
This will be music to the ears of anyone who's ever worked in customer service. Is this old managerial adage doing companies more harm than good?
Despite our romanticized vision of social media as a global town square overflowing with diversity, the reality is that each user’s experience is hyper-filtered.