Only through greater transparency and sharing can Google and Bing collectively create a better Internet, says Microsoft’s Harry Shum. But how likely is it that arch-rivals Google and Microsoft will actually work together?
Humans tend to hunker down in our own minds and trust what we already believe to be true. This emotion-based way of thought isn’t often the best way to think about anything, and often leads to gridlock.
CEO Whisperer Stephen Miles stresses the importance for execs to have social media strategies in place—especially during times of crisis. And this has broader implications for leaders at any level, since new forms of communication necessitate a two-way dialogue with the public.