Navigate Difficult Conversations at Work

The Big Think+ Book Club is excited to welcome best-selling author and editor, Amy Gallo. An expert in conflict, communication, and workplace dynamics, Amy combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the author of two books: Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others.  For the past four years, Amy has also co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace.

During the live conversation, Amy will discuss:

• The importance of workplace relationships, and why they fall apart
• The archetypes of difficult workplace personalities, and how to deal with them 
• Strategies for leaders to help others get along, and navigate conflict  

We look forward to seeing you there! Please note that you do not need to have read Getting Along to attend this session, but we encourage you to purchase Amy’s book here. Please also note that this will be an interactive session, and we encourage you to come with questions for our Q&A session.

Author bio: 

Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.

She is the author of two books: Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others.

For the past four years, Gallo has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace.

Gallo is on the 2023 Thinkers50 Radar List and was named a 2022 LinkedIn Top Voice in Gender Equity. In addition, the Harvard Business Review Guide video series, which Gallo stars in, was honored by the Webby Awards in 2023.

Gallo has delivered keynotes and workshops at hundreds of companies and conferences. Plus, she is frequently sought out by media outlets for her perspective on workplace dynamics, conflict, and difficult conversations. Her advice has been featured in The New York Times, Fast Company, Marketplace, and The Austin American-Statesman, as well as on WNYC, the BBC, and ABC (Australian Broadcasting Corporation).

She has taught at Brown University and the University of Pennsylvania and is a graduate of both Brown and Yale University.