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Unconscious bias: How to recognize first and react second
 Just because you have unconscious bias doesn’t mean you’re a bad person. It just makes you human. Amway’s Claire Groen cites the quote that made her feel better about her […]
The 3 phases of crisis management, with risk expert David Ropeik
 The first response to big, bad news is likely to be widespread panic — it’s human nature. Yet, says risk communication expert David Ropeik, you can actually strengthen a team’s […]
Accountability isn’t a buzzword. It’s a life raft when projects fail.
 Executive coach Alisa Cohn, in her Big Think+ video, “Understand Ownership and Accountability: What It Means to Be In Charge When Things Go Wrong,” uses her experience with a company […]
Don’t lose employees to the blame game. Conquer failure together.
Failures are going to happen. That’s just the way things are. Beyond the thing that didn’t quite manage to work out, though, there’s more that can go off the rails, […]
What’s happening in your blind spot?
It’s a startling thought, really: “The only person’s face I can’t see in a conversation or a meeting is my own.” That’s a little unnerving. Sheila Heen, founder of Triad […]
Will 2019 be the year of accountability?
 We don’t have to tell you that business is complicated. You know. Maintaining productive employee and client relationships, mastering challenges and opportunities, and navigating the future are things that don’t […]
Improve Interpersonal Communication Skills in 5 Steps
Strong interpersonal skills are the “soft skills” that help us successfully live, work, collaborate, and exist with others. Professionals with strong interpersonal skills hone these capabilities through daily practice and […]
Diversity in the Workplace: 4 Common Challenges and Solutions
America includes people of all different races, genders, sexual orientations, ages, ethnicities, political affiliations, and faiths. As the melting pot, the United States provides the opportunity for “life, liberty, and […]
What Does It Mean to Have a Growth Mindset?
As humans, our minds constantly monitor the events that occur in our lives and interpret the meaning of the things that are happening. Our mindset is what dictates how we […]
Top 8 interpersonal skills for the workplace
There are certain skill sets that are crucial for professionals to be able to exercise in their work environment. Regardless of your industry, interpersonal skills (such as being able to […]
5 Black History Month Celebration Ideas for the Workplace
Every February, Americans across the country celebrate Black History Month. This annual celebration recognizes the achievements of members of the African-American community, both past and present, and the central role […]